Key Contributions

Developed Customer-Centric Roadmaps

Defined and measured weekly cross-functional, customer-driven roadmaps to align teams and prioritize impactful outcomes.

Created Comprehensive Product Documentation

Delivered product specifications and wireframes tailored for design, UX, and executive stakeholders to ensure clarity and alignment.

Streamlined Design Feedback Cycles

Facilitated design review sessions, reducing feedback cycles from weeks to days for faster iteration and delivery.

Enhanced Mobile Development Efficiency

Built and deployed mobile tooling, including a Slack bot for seamless one-tap builds, improving team productivity.

Oversaw Release Processes and Infrastructure

Managed all beta/release processes, technical infrastructure, schedules, and communication to ensure smooth product launches.

Implemented Agile Processes Across Borders

Established agile development processes for a hybrid-remote team spanning multiple countries, enabling effective collaboration.

Directed Design and Branding Efforts

Managed internal and external teams for UX, design, and branding to deliver cohesive and engaging user experiences.

Led Customer Research and Testing Initiatives

Conducted customer surveys, problem discovery, and unmoderated usability testing to gather valuable insights for product improvement.

Innovated Testing for Machine Learning Pipelines

Developed custom testing and feedback tooling to enhance production-level machine learning pipelines.

Built Real-Time Analytics Dashboards

Designed and implemented analytics gathering systems for real-time dashboard metrics and health monitoring, driving informed decision-making.